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Frequently asked questions
How can I be certain that my copy of Microsoft Office is genuine?
Eksoftware is a proud Microsoft Certified Partner, and as such, all our software products are 100% legitimate and authentic. In addition, any software you purchase from Eksoftware is covered by our hassle-free money-back guarantee. We encourage all our Eksoftware customers to register their specific Microsoft Office Product key via Microsoft online activation to ensure verification and tracking of their authentic software products.
How long does a genuine software license from Eksoftware last?
The license for any product purchased from Eksoftware is a lifetime (perpetual) license. You may be required to purchase a new license with a new version of the product. In some cases, you might be eligible for an upgrade license from Eksoftware that will allow you to upgrade at a discount price.
Can I buy a single-use license software and install on multiple computers?
The software licenses sold by Eksoftware are intended for installation and activation on one computer only, unless otherwise specified for that particular product. Retail and OEM software licenses we provide are designed and licensed for use on a single computer. Installing a single-use license from Eksoftware on multiple computers is not permitted under the license terms and conditions.
What is a digital download and how does it work?
A digital download is an electronic version of your software product, giving you access to download and use your new software immediately. This means that a physical CD or DVD disc is not included with your purchase. The software install program is downloaded through cloud-based storage.
What are retail software products?
Eksoftware Retail software products are the same physical items you would purchase at your local software stores. They are packaged for retail sale and usually include the original box, physical CD or DVD disk(s), a manual, the paper license agreement, and an Activation Key/Code. Similar to OEM software, a Retail Product is licensed for use on one computer only.
Can I update my software over the Internet? (not needed as there's no update after 2021)
Since these are genuine Microsoft products, you will be able to obtain regular updates from Microsoft using an Internet connection.
One option was to do what Best Buy does: keep around % for ourselves and sell it to you at retail.
But this is silly because we don't have the overheads that Best Buy has. That means we can pass some of those savings to you while maintaining a healthy, equitable business.
So that's what we did. It's why you're seeing a % discount today.
Close
There's a Reason Our Prices Are Low
It's not like we have access to a special deal from Microsoft.
Like how a car manufacturer builds a car and uses a dealer to sell it, Microsoft develops Microsoft Office and uses retail partners to sell it.
Best Buy isn't interested in selling Microsoft Office at a low price. They have many stores, many employees, and massive overheads.
To get Best Buy to sell Microsoft Office, Microsoft has to offer them a discount of %.
Microsoft is willing to pay for this because once Microsoft launched Microsoft Office 2021, every extra unit sold didn't cost them anything.
Once Taylor releases her new album, she has to make 0 effort for every new sale.
Coming back to Best Buy.
Because Microsoft offers such a good deal to Best Buy, they are, by law, required to offer that to all resellers.
Including Eksoftware.
Close
There's a Reason Our Prices Are Low
It's not like we have access to a special deal from Microsoft.
Like how a car manufacturer builds a car and uses a dealer to sell it, Microsoft develops Microsoft Office and uses retail partners to sell it.
Best Buy isn't interested in selling Microsoft Office at a low price. They have many stores, many employees, and massive overheads.
To get Best Buy to sell Microsoft Office, Microsoft has to offer them a discount of %.
Microsoft is willing to pay for this because once Microsoft launched Microsoft Office 2021, every extra unit sold didn't cost them anything.
Once Taylor releases her new album, she has to make 0 effort for every new sale.
Coming back to Best Buy.
Because Microsoft offers such a good deal to Best Buy, they are, by law, required to offer that to all resellers.
Including Eksoftware.
We Had a Choice
One option was to do what Best Buy does: keep around % for ourselves and sell it to you at retail.
But this is silly because we don't have the overheads that Best Buy has. That means we can pass some of those savings to you while maintaining a healthy, equitable business.
So that's what we did. It's why you're seeing a % discount today.
Be Mindful
It's one thing for a company like Eksoftware to offer a % discount. It's entirely different to buy from a site. that sells a licensed version for $50 (or sometimes even lower).
Microsoft has spent years and billions of dollars building its brand. They would never allow a reseller to sell their Microsoft Office for a price that low.